Action Rental allows their customers the option to pick up the items they have rented from our location without having to pay additional delivery or set-up costs. This option is ideal for you if you have a truck or other vehicle that will accommodate the items you have reserved and you have plenty of help to assist you in your set-up. Items must be returned when and how instructed or additional fees may apply.
If you do not have a vehicle to pick up your items or just simply don't want to deal with the hassle, our delivery service may be of interest to you. Our delivery drivers will drop off your items in stacks at a location in your event venue that is easily accessible to them during normal business hours and will return after your event or the following day to pick up the items in the stacks that they left them in. Additional fees will apply if items are not broken down properly or if you require an after hours delivery or pick-up.
For those clients desiring more of a turn key approach, we offer full service event set ups. Our design team will design the event of your dreams working with you one on one to ensure that your vision shines through. Before your event, our experienced staff will bring that vision to life by working one on one with your venue and other vendors to set up your event. We charge a flat 35% or 45% fee for set up which includes breakdown (during normal business hours). Ask us to quote this option for you today.
Our standard delivery rates cover deliveries and pick -ups during our normal business hours. We understand there are times when deliveries or pick -ups need to be done outside of those hours. In these cases, we offer "After Hours Delivery or Pick up Service". For $50 more per employee per hour (in town) or $75 more per employee per hour (out of town) our employees can accommodate these circumstances. (Standard Delivery and Set-up fees still apply.)
Our event consultations are by appointment only. We will help you put together a rental list of everything you need to carry out your vision. Make sure you bring color swatches, pics, and anything that might help us help you. If you are not sure what your vision is, our event designers can create one for you. We will provide you with a line item bid of what we think your event should look like as well as a cad system layout that shows placement and flow. Event consultations are $50 and Design Sessions start at $100 but will go towards your rentals if booked.
If planning your special day is turning out to be more stressful than you imagined, our coordinating packages may be the solution to your problems. Packages start at $1000.
For clients who need help after our normal business hours, we have provided an after-hours number. This number is for clients who forgot to reserve their items during normal business hours and are needing them right away, or who had more guests show up than expected and need to add to their order. Whatever the reason may be, you can call 254-709-9509 and leave a message. Additional charges will apply. ($50 after hours surcharge if the on call person meets you at our office for you to pick up; and $75 on top of delivery fees if they need to deliver.) Standard set-up fees, and late night service fees still apply.
For more information about these services contact a customer service representative at 254.772.8890 or after hours at 254.709.9509 or 254.709.9507.